Trying to figure out exactly how long its going to take for authorized agents to deliver your package into your hands is next to impossible, again because there are so many different kinds of authorized agents out there. I don't have any idea where it's been, but finally made it. I have been using the service for 10 years now. Packages often end up at the local postal service, and the USPS tracking system shows the same status. Well normally get back to you within 48 hours, though occasionally it can take a little longer. Access mail & packages online 24/7. The Priority Mail items will be considered delayed if you dont receive them in more than five days from the date of mailing. We want to leave a greener Earth for our children. Essentially, it allows you to do things such as: If you receive a lot of packages from USPS, its certainly worth signing up for and can help prevent packages from being delivered to an agent in the future, when possible. You don't have to ask eBay to step in immediately after the 3 business days though if you're still working things through with the buyer, you generally have up to 30 days after the request was opened to ask us for help. Respond to any buyer messages in a timely manner. That status (according to a Google search, could mean just that). Read more below. Select Ask eBay to step in and help, and follow the instructions from there. Small packages go through customs at NY, none of my buyers have ever been asked to pay customs duties. I never used to see this but the last few months or so it happens on SOME but not all packages.
The authorized agent is almost always going to be someone that lives at your home, someone that brings your package in for you, and someone that leaves it inside the house for you to open up when you get there. You'll need to provide tracking within 3 business days of the request being opened, if you haven't done so already. Since they are no longer able to track it or handle it in any way, the exact timeline depends on the agent in possession of the package. When communicating with the buyer, do your best to be polite and professional in your responses, even when theyre upset or angry. Should I ask them to mark some options? "That is it used to until about 2-1/2 months ago. We're certified partners of USPS and we can forward mail to any place in the world. almost forgot to mention that, I don't live in USA and I use PO box for shipping. What happens if USPS informs you that your package was delivered to an agent for final delivery instead of you? Most are on caller services, meaning they send a truck to USPS to pick up the shipments for their customers. They've done a beautiful job managing my mail and shipping needs. The tricky thing with this update is that it never really says who your agent that the package was delivered to actually is, which makes tracking them down a little bit of a challenge if they dont first reach out to you instead. if (document.context) document.write ("&context=" + escape(document.context)); This does add a little bit of extra stress into the equation, but as we have highlighted a couple of times already this whole situation is very rare. First check the delivery information, and if the expected delivery date has passed, let the seller know that it hasn't arrived.
What Does USPS Delivered To Agent For Final Delivery Mean? Delivered to Agent for Final DeliveryUSPS Service Explained. If you want to connect with James, follow him on your favorite social networks! When you click the tracking pop-up it's stuck at "it's on its way to the buyer" and "was scheduled" for delivery on X date. Lets say that your package was delivered to an agent. If eBay closes in the buyers favor, eBay will issue them a full refund and then seek reimbursement from you. When stating your handling time, make sure its something you can manage. The good news about having the USPS in specific and over your package to people that may or may not be authorized agents is that it happens so very rarely. 12.00 shipping or so it is a larger box. I will call usps in the morning but just wondering if someone knows. Create an account to follow your favorite communities and start taking part in conversations. moment, Oh, Ship! I don't have any idea where it's been, but finally made it. Report that your item hasn't arrived. document.write ("'><\/scr"+"ipt>"); Subscribe to DoNotPay and learn how to file a complaint or request a late delivery refund easily! If you and the buyer havent been able to resolve the issue within 3 business days, you can ask eBay to step in to help. The thread itself also demonstrates how sometimes sellers can effect change by reporting an issue on the boards, encouraging others to weigh in, and being persistent. If the order has a total cost (total of item(s), shipping and tax) of high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), it should also show the signature confirmation of the recipient. What If There's a Delay? The buyer has not received the parcel and requires a refund. Some examples of agents may include parcel locker services, concierge, and front desk. So, lets look over in more detail who USPS actually considers to be a qualified agent, and who they may have delivered your package to. If you are trying to get an idea of where a package is after checking its status on the USPS . Report any missing packages to the shipping carrier you used they may be able to help. Delivered to agent is delivered in the eyes of usps and eBay. Learn how to cancel an order and how it can affect your performance on eBay. I do not understand what this delivery status means, who this agent is, and why the parcel has not been delivered to the addressee for a week already. Guess I will wait untill tomorow to call ebay and get this closed. Finally, consider signing up for USPS informed delivery service. How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. Find out when you can expect your item to arrive, and get information on free shipping. More shipping tips from your fellow sellers! But when I look at the tracking page, it says it is delivered, but to a different zip code (10268) than to the address that I sent it to (10005). var m3_r = Math.floor(Math.random()*99999999999); After that, if the matter hasn't been resolved, either of you can ask us to step in and help out. In any case, there should be a geolocation tag at the point the scan was made. Well also help you track your USPS, UPS, and FedEx missing packages and file claims for Amazon, FedEx, USPS, and UPS late deliveries fast and easy! What To Do If You Didnt Receive The Package, 1. What does "delivered to agent for final delivery" mean? The only exception to this is packages that are delivered to certain business addresses. If your package was delivered to an agent but you havent actually received it, dont panic! They should tell you what happened to your package and how you can retrieve it, Choose the shipping company responsible for your parcel, Answer a few questions about your request. 3 HeadPineapple7491 14 days ago Thanks So the tracking shows that the item has been delivered. Unfortunately, the answer is it depends.. Note:Although the person must be able to accept your mail, theydo notneed to be pre-authorized by you. So, 1 business day is ample time for them to actually hand the package off to you. I guess the customer does not get the item. Read our article on shipping for sellers. I hope Etsy will be on my side, although I have great doubts about the success of the case. For high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), use a shipping service that includes. The error in tracking still shows but usps is telling me the customer has the package. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. So, you dont need to worry about it being handed off to potential thieves, or even your neighbors. Get a PO box online while maintaining a real street address. Our address is Linton Indiana","The postal service claims that the shipping label stated, Indianapolis, Indiana. What Does Delivered To Agent For Final Delivery Mean On USPS? document.write (document.charset ?
USPS Delivered to Agent: All You Need to Know - Ship Driven This subreddit is not affiliated with or endorsed by the United States Postal Service. When Will Packages Delivered To An Agent Actually Arrive? In addition to actually handing off the package to another person, there are two other instances where USPS may mark delivered to agent for final delivery on the tracking. A dialog will open as you type your search terms. '&charset='+document.characterSet : '')); James is the owner of JamesMcAllisterOnline.com. As we mentioned above, with so many different pieces of mail and packages being handled by the USPS, FedEx, UPS, DHL, and other companies the infrastructure of the shipping operations are being placed under more and more stress. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . #7 01-12-2021, 12:23 PM . if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. This will help you deduce where the package is and . document.write ("?zoneid=4"); For sets and bundled items, if something's missing, you need to open a return request instead. var m3_u = (location.protocol=='https:'? Free shipping for many products! If the seller doesn't respond or if they can't resolve the problem, you may be eligible for eBay Money Back Guarantee. An agent refers to whoever receives the package, but it doesnt only have to be an authorized person. If you dont agree with the decision after eBay has stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. You do not owe a refund. Clearly, I can't do anything in person to resolve the issue. If the package was "Delivered to Agent for Final Delivery" at your work address you should call the reception or mail room of your work to begin locating the item. In this case, the parcel will either be handed over to some local staff or your local post office. Most of the time thats not going to be a huge problem, as its not like the USPS mail carriers are going to be handing boxes from Amazon over to just anyone and everyone walking by your street assuming that they are your neighbors and that they have a good relationship with you. Do you see a message on your USPS tracking page that says delivered to agent for final delivery, and are wondering what it means? Their Virtual Mailbox is great to have while on the road. Items can be in customs for a few days or a few weeks..International packages can take up to six weeks to be delivered. plus shipping label shows correct address not the processing center. So, be patient, and follow the tips above if your package does not arrive. Ultimately, this is completely dependent on the agent that received your package. My understanding is that this means the package was left with someone other than the addressee like someone else in the household or a neighbor. if (document.mmm_fo) document.write ("&mmm_fo=1"); I called usps and they said it would be delivered today and said the tracking info was wrong, the info would be updated to the correct info. I hope that this article has answered all of your questions, and that your package will arrive soon. Hopefully ebay will give them acourtesy refund. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 . If a USPS driver attempts to make a delivery, but youre not present to receive the package, they will ask someone to take the package on your behalfusually an authorized person or a family member. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Most of the time when someone accepts a package on your behalf as an agent for you they are going to want to seek you out and give you your package just as quickly as possible. You pay them to receive (and ship to you) your packages, they received it (that's what the tracking shows) and failed to ship it to you.