It then started charging so I left it for a few hours. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . Please check the remote connector. 03. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) See the dealer to solve this issue. Each offers a set amount of torque as a percentage of the total amount per level. Ebikemotion have issued a firmware update to solve this. E-Drive system: Mahle Motor Hub drive 40Nm . There is also a Custom mode, but Im ignoring that for now. Basically, he is a businessman and research writer. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Restart the eBike System. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Then check input voltage (P03) through your LCD Display parameters. If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. Bypassing the motor cable, plug connection with the controller into the motor. Some errors may have more or less similar solutions. Check the wires of the pedaling sensor (PAS) and Motor Sensor. I am trying to understand the relationship between Cycling Modes and Assistance levels. Motor hall signal error can also occur due to inaccuracy between motor and controller. Current sensor damaged. This is a very important project for a big grade and he needs expert help. Change the state of the Demo Mode to Activated mode. Restart the eBike System. H\n0E Hi: I too have an Orbea Gain. Have connections and connections checked. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. If the error persists, try a new charger.". A companion app is also available to download which displays such details on any smartphone. Bosch Intuvia Owner's Manual. Error code 10 indicates that hall sensor connector is not connected properly. For the full list of error, always consider the manufacturers manual guide. Here's a brief rundown of what these indicate: Blue - If you have downloaded the companion app to your smart device and have previously connected to the bike the LED will display a Blue light to indicate that the bike and app are now connected. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. Check the connection from the controller to the motor. I went the "suggested way" and am waiting for a new charger. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Power supply problem in the HMI bus. Yes, by default each motor map is set to 100%. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. Will be returning it to the dealer tomorrow. He successfully installed parts and battery. Elizabeth Davis. Consider replacing the torque sensor, controller, or drive shaft. If the error is not solved, replace the battery, Excessive switch temperature. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. Hi, If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. For a better experience, please enable JavaScript in your browser before proceeding. Check the motor wire connection. Please contact your eBike Dealer to activate it. For instance, if it is a less challenging climb, you may not need maximum assistance. It will switch into an emergency mode or stop working completely. Up top, weve highlighted via video how to use the bicycles major features. It appears when the throttle is loose and cannot return to the initial position. Problem is in the power supply sensor. Its a tendency practiced by many riders. The display itself is used to indicate the selected power level, available battery level, and more. Allow the battery to heat up slowly in a warm place. Improper connection between the display and controller-. New component detected not associated to this eBike system. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. The IWOC ONE controller found on e-road bikes like the Orbea Gain, the Pinarello Dyodo, and the upcoming Colnago E64 eschews a full display for a single button with colors that indicate battery life, pedal assist levels, and more. The battery was down to red and I charged it fully. In this case, their systems are designed to help the user identify the fault through electric bike error codes. Want a bike quick? There should be no LEDs lit up. Red triangle with a message but I cannot read it because of my eyesight is poor up close. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. Update files are available for remote repair, please contact CSG warranty. We hope this article will help you to troubleshoot simple ebike issues. Every error code defines different issues with the bike. 0000002866 00000 n
I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. It uses a widget technology and allows users to completely set up the information they need to see. Restart the eBike System. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. The ebikemotion ones are inordinately expensive at 549 . Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. What type of battery is it? However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. Sunday: Closed, 1352 White Pine Canyon Rd With any error, the e-bike started flashing. Bikes ready for 48-hr dispatch. If you regularly use the companion app, you may see other colours appear on the control buttons. And Error code 07 does not always indicate a hub motor problem. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. So, before we go for the electric bike error codes here are some general tips to solve these common problems. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. Its a bitter truth that these useful electric bikes come with such error issues. Stop charging and protect bicycle from wet and cold until temperture of cells increases. The button is used to: Left: Top tube mounted control unit. Apple watches can be connected and will show ride data, but NOT heart rate. Check the cable; try unplugging and replugging. This section is intended for developers who are debugging system errors. How do you change between the Cycling Modes when you are riding and you dont have a phone? Wait until the temperature drops. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Please check the battery Pack connector. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. The button itself is surrounded by an LED display that illuminates when the button is pressed. Pink Flash - There is an error in the system. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. . In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. It occurs when both batteries are fully charged. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Register using either your email address or Facebook account, at which point youll be let into the app. 0000029939 00000 n
Ups the motor assist without needing to go into the settings, all based on your heart rate. Also, the released dust particles from the brake levers can cause speed sensor error. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). Enabling you to ride the bike just like any traditional non-assisted bike. Update files are available for remote repair, please contact CSG warranty. What is the life expectancy of the battery? Start Activity tracks and logs your riding data similar to Strava. It's a tendency practiced by many riders. Please reduce the demand. It commonly occurs when there is a connection issue in the mount and battery. Thanks Check that the charger is in good condition. How can I display the current power level on her iPhone in the companion app? If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. Everything is plugged up. 2. Throttle Error Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso
J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV 0000011073 00000 n
Can you please explain if I am missing something here? I got the same problem. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. Select the Pulsometer option and follow the instructions. Error Database System full. Park City, UT 84060 Also make sure that the battery prongs line up properly. The battery has a life expectancy of around 500 charge cycles. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Current supplied by the Battery Pack is too high. It occurs due to the excessive current from the battery pack. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike.
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