Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Croydon residents start petition against 'staggering' 15% council tax How to pay online | Croydon Council Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. 3. 6. For queries . Croydon London Borough Council - Wikipedia Have you received your emergency energy Council Tax refund yet? Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Croydon Council Tax team. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. From: Valuation. Contact HMRC - GOV.UK Councillor Mark Watson, cabinet member for communities, safety and justice. How frustrating. We are committed to making our website accessible to all visitors. Get in touch with us online, by phone or in person. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. Message us Use our form to send us a message about our services. Enter your email address to subscribe to this blog and receive notifications of new posts by email. We've matched the postcode to London Borough of Croydon. Call us Lines are open Monday to Friday 9am to 4pm. Find out about your responsibilities relating to council tax as a landlord. Newsroom - Latest news from the council You can check your balance, instalments, payments and view bills online 24 hours a day. Please i need help. Fastest way to get help is online. Based in Croydon and edited by Steven Downes. Well send you a link to a feedback form. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. pic.twitter.com/5PFiLmGWCv. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. The service will be back online shortly, please try refreshing the page in 15 minutes. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. United Kingdom, NEW Help improve this site by Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Revised, or reduced? For queries about your Council Tax or business rates bills contact your local council. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. We will continue to take Debit Debits until you tell us otherwise. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. If you wish to simply change the date of your Direct Debit, contact us. This may take two months for those that pay less than 150 but the credit will show as that months entry. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. The council press office has failed to issue any press release to Inside Croydon on this important matter. At conservative gathering, Trump is still the favourite. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. NEW Help improve this site by Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Hide, Send feedback directly to the content team using our website feedback form. Sign in or Register a new account to join the discussion. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Thank. Croydon Council | LinkedIn Croydon slow to act over 150 Council Tax energy rebates This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". We are committed to making our website accessible to all visitors. Please take part in our quick survey (it wont take you 10min, like the councils form!) At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). Telephone: 020 8726 7000 2) Enter your new and previous postcode. 1. My Account Terms & Conditions - Croydon News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Hide, Send feedback directly to the content team using our website feedback form. If youre paying bills via direct debit youre not that poor. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? The council will never call you and ask you to give them your bank details over the phone or by text. Based in Croydon and edited by Steven Downes. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Pay your Council Tax - GOV.UK Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Births, deaths, marriages and citizenship, comment or object to a planning application. 8. Follow BBC London on Facebook, Twitter and Instagram. The council reckons even its online form should take around 10 minutes to complete. Posted on February 20, 2023 by insidecroydon. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". We are committed to making our website . This will update your details. Council Tax team, Croydon Council Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. 3) SlothMove populates your council tax providers. Croydon residents are reminded to be aware of council tax rebate scams. The 10,000 signature threshold for . Council tax rebate - update for residents who don't pay - Newsroom The messages may come from both the council and their form provider GrantApproval. Can Nigeria's election result be overturned? We are experiencing high volumes of customer contact. 2. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Council Tax | Inside Croydon The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. More details on eligibility can be found on the councils website. Croyctax@croydon.gov.uk. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. or post a comment below. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Bernard Weatherill House 8 Mint Walk Show With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. You can also choose to wait until September to receive the rebate in this way. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. History [ edit] A map showing the wards of Croydon from 2002 to 2018 However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. Call us. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Show If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Other ways to contact us. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. How to claim your 150 Council Tax rebate to help with rising energy costs. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. How to do a rebate of any kind by a method that will not cost too much administratively? This service is in scheduled maintenance mode. Choose how to pay your Council Tax | Croydon Council As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. Telephone: 020 8726 7000. Your message wasnt delivered. Vehicle Registration Number: * Please enter without space (eg. Its impossible to contact the council tax mob as well You'll usually have the. You have rejected additional cookies. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. A Penalty Charge Number must be entered. ", Please see my statement below regarding Croydon Council's financial position. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Dont worry we wont send you spam or share your email address with anyone. The BBC is not responsible for the content of external sites. Croydon fails to sign off budget after huge council tax protest If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. To set up a Direct Debit, complete a council tax Direct Debit instructionform. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. Croydon is divided into 28 wards, electing 70 councillors. You will need your council tax account reference number for the bill you want to pay, if you know it. Council Tax, get money off your bill The Penn report 2023 . Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Council Tax | Croydon Council The deadline for all payments to be made is August 31. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. Try contact-the-council@croydon.gov.uk email address. Show As part of our user authentication, you will receive a verification code via email, which you must enter. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Read about our approach to external linking. Council Tax energy rebate | Croydon Council Local authority Council Tax contacts | GOV.WALES