Links on Android Authority may earn us a commission. Lastly, select System Restart and wait for your device to reboot. There is NO help to be found online for this issue at your website! American customers can also spring for the Disney Bundle, which comes withHulu and ESPN Plus. 2. You can do this using your Roku media player or on your account page of the Roku website. Although the same price is quoted for all devices, Disney still claims that Disney Plus starts at $6.99. Getting pretty frustrated with them! If youre a Roku user or plan on buying one of their devices, youll want to know how they work with the upcoming Disney Plus service. There are multiple Roku devices that you can watch Disney Plus on in HD quality, and some devices even support 4k streaming. It says that it could not add Disney+. Roku shows Disney plus as cancelled in March 2020 but I have been charged monthly ever since. That's because Disney+ is supported on hundreds of Roku TV models, including those that come from the following brands: If you wish to stream Disney Plus in 4K, know that only a group of Roku devices will help you achieve that. If you're in a country where Disney+ is available, and you can't see its app, make sure that you have a compatible Roku device. Disney Plus is available on a wide variety of Roku TV models. Here is a step-by-step guide on how to watch Disney Plus on Roku device: 1. Once you've signed up for the bundle and activated your Hulu account, you can start streaming Hulu on any of our supported devices. You can stream any channel on Disney+with or without subtitles. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. Roku Ultra LT The Ultra LT is intended to be a permanent entertainment system. You need this four-digit pin to install Disney Plus on your Roku device. Installing Disney Plus on any Roku device is pretty easy. As long as your Roku device is capable of running the latest Roku OS version, there should be no issues with installing Disney Plus. Once app is available to add to Roku TV, how will the app know weve already paid? Roku is one of the two biggest streaming device platforms (alongside Fire TV), and you can't cut out that big a swath of the market with your latest endeavor. You now know how to watch Disney Plus on Roku. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Upgrade your older devices to a brand new version to effectively broadcast Disney+ and any of its channels. Alternatively, try restarting your Roku along with your Wi-Fi router. You'll see a Cancel subscription option. To verify your Disney+ app update, click Check.. Will I be entitled to the free one week trial, before being billed? Are there 4K streaming options for Disney Plus on Roku devices? Get it updated and try again. However, that doesnt mean that this process is going to be smooth for everyone. These "channels" are known as free ad-supported streaming TV (aka FAST) programming. This article will discuss everything you need to know to watch Disney Plus on Roku. Most Roku TVs and add-on streamers are compatible, but youll need more advanced ones to take advantage of standards like 4K resolution, HDR, and/or Dolby Atmos surround sound. After subscribing to Disney+, turn on your Roku device > Press Home button > Select Streaming Channels. Yes. Open the Hulu app on your Roku device. If it isnt one of the above model numbers, then Disney Plus should be supported. On the Roku homescreen, highlight Disney Plus in your list of channels. First, open your Roku device and access its Settings . So, what are you waiting for? New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Same problem here. Since you have Hulu separately, they discount it another $5.99, the cost of Hulu with ads, bringing it down to $0.01 monthly you basically have ESPN+ for a penny a month. If you have the most basic Express, however, youll be limited to 1080p resolution without HDR, and no model is compatible with Dolby Atmos or Dolby Vision. Roku is also a prime platform for Disney Plus with ads, a tier that's meant to try and keep users at a lower price (while the main ad-free Disney Plus just went up to $10.99 per month), because users there are used to ads. The easiest way to manage your subscriptions is to purchase them all in the same place, such as through your Roku. Our goal with this article was to make it as useful as possible. Given the fact that the only streaming device that Disney Plus will work on is Roku, you can expect comprehensive design and support on the platform. I was never able to reach anyone at ROKU. This likely means that there will be unique offers, packages, and bundles to choose from. If you see a recurring charge on your credit card billing statement, it means that you have subscribed to a paid or premium subscription (or someone with access to your Roku player has signed up for a channel).Dec 3, 2021. Its possible, but unlikely if you bought it in the past two or three years. You should also know that existing Hulu and ESPN+ subscribers can benefit from getting a bundledsubscription. 1. Privacy Policy. And though it looked like Amazon might be left out of the fun, Disney announced prior to launch that Disney Plus would also come to Fire TV, alongside Samsung and LG televisions. Roku device owners, though can't access the $7.99 per month plan that's meant to help avoid the new $10.99 per month price increase. I have signed up to Disney+. But we would hope (now that we've learned this snafu is about a contract) that Roku devices should get this support soon. The discontinued models are from 2011 and earlier. The same monthly price goes for every single user and everyone gets the same features/streams. Heres how it works. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. How do I add the Disney plus app to my Roku tv. Quick tip: You can only see and manage subscriptions this way that you started through Roku. Cookie Notice Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. I looked under my active subscriptions and none are showing for me to be able to cancel this. Can you please give us some way to contact someone there who gives a dang? The following model versions wont work: 2400X, 3000X, 3050X, 3100X, 2450X, 2500X, 3400X, and 3420X. 4. That's a decent guess, probably right. Before you start streaming your favorite Disney movies on Disney Plus, youll need to get signed up for an account. Apparently this is happening to several people. If youre facing any issues, know that were here to help. In case you have a Roku TV, the chances are that you'll get to install Disney Plus without any problems. Another way to get Disney Plus on your Roku is to install it remotely. When the " My subscriptions " page loads, you will find all your channel subscriptions that get billed by Roku, along with the terms, status, and renewal date of each subscription. This is a great way to save quite a lot, especially if you want a diverse set of on-demand content. Be aware that anyone using your Roku can purchase or subscribe to content. To grab the app, navigate to the Roku Store on your device or head over to Rokus web store here to add the app remotely. Then, press the 'Home' button and select 'Streaming Channels' on the left side. In terms of its price, you can either pay $7.99 per month or $79.99 per year. That must mean the $84 was my recurring Disney+ charge. This a forum where help is provided mostly by other users. Yes, there's a way to watch Disney Plus for free on Roku - by taking advantage of one of the currently active promotions. I do have Disney+, and I'm sure it's a recurring charge. 3. Hit the comments section with your answers and feel free to ask any question that comes to mind. Future US, Inc. Full 7th Floor, 130 West 42nd Street, If this post solves your problem please help others find this answer and click "Accept as Solution.". Moreover, youll also need top-quality components like high-bandwidth HDMI cables and HDCP 2.2-enabled external displays (for 4K streaming) to watch Disney Plus. Overall, any Roku device made in the last six years should run Disney Plus just fine. Get Disney+ on Roku with ExpressVPN. Next, choose the Add Channel button, and your Roku device will start downloading the app. He contributes to Future sites including TechRadar and Creative Bloq, focusing on subjects including creative software, video editing, and streaming services. If you sign up through Roku, you can later cancel service by highlighting the channel on your home screen, hitting the star button, then Manage subscription. The worst is there are corrupted files in your system so it needs a reboot. I would highly recommend creating a Roku PIN for your account to avoid any further unwanted purchases on your Roku account in the future. When you purchase through links on our site, we may earn an affiliate commission. Go back to your Roku Home Screen, where you will see the Roku Disney+ application. Get instant access to breaking news, the hottest reviews, great deals and helpful tips. There is nothing that we can do but dispute with our bank because I have called Disney+ and talk to Roku and they are both putting blame on each other stating that I bought this movie Carella that was $32.54 and and I did not and because I bought it supposedly through the in app purchase Disney+ cannot refund my money and Roku doesnt refund at all so theyre both a bunch of you know what and Im just really upset and now I have to talk to my bank and hopefully they can dispute the charge. Read more: Everything you need to know about Disney Plus. Although this may not be important for you, as a Roku user, lets go through some of the other platforms that Disney Plus is going to be available on. As always, we will be keeping an eye out on the problem and let you know when it is fixed so stay tuned. Meanwhile, if you're wondering about Disney Plus support on your Roku TV or streaming player, you've come to the right place. These do not bring support for Disney Plus and youll have to upgrade to one of the aforementioned devices to access the service. There seems to be no Disney Plus app yet? When I go to add it on my roku. If youre allowed to sign up directly through the app instead of the web, your subscription will be billed and managed through Roku. Click the Home button on your Roku devices remote. He's also covered the wild world of professional wrestling for Cageside Seats, interviewing athletes and other industry veterans. In response to RMM71. When the My subscriptions page loads, you will find all your channel subscriptions that get billed by Roku, along with the terms, status, and renewal date of each subscription. Subscriptions that were purchased directly from the service provider or otherwise purchased outside of the Roku Channel Store will not be listed here. Thanks to Rokus thousands of apps and premium channel subscriptions, theres always something interesting to watch. Note that you will need compatible displays and speakers to experience 4K pictures and Dolby Atmos audio while watching Disney Plus content. Disney Plus not working on Roku: 9 fixes 3. 5. Click " Go to Channel " once Disney Plus has been added. If you're a current Disney+ or ESPN+ subscriber and would like to switch to the Disney Bundle, follow the steps here. 3. Open the Roku website in a browser and, if you're not already signed in, log in to your account. You may unsubscribe from the channels from your TV or online account. For those curious, Prime Video and Apple TV Plus are two of the last competitors holding out. Home How to get Disney Plus on your Roku device, and watch Disney's new streaming service with a free 7-day trial, How to mirror your Samsung Galaxy S10's screen onto a Roku player for presentations, gaming, and more, How to download and listen to Spotify on your Roku device, How to add the YouTube TV app to your Roku player and watch over 70 live television channels. Chris is a technology and entertainment writer whose main interests revolve around the art of writing and expression. To install it, select the 'Add Channel' button, and your Roku device will now download and install the app. Moreover, with a VPN, you can quickly solve the Disney Plus error code 73, which occurs due to geo-restrictions. 1 Solution. Click the avatar icon at the top-right of the window and click My account. You can insert a . That is a listing of all the items to which you are subscribed. Meanwhile, if youre wondering about Disney Plus support on your Roku TV or streaming player, youve come to the right place. Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more. Free streaming subscription trials automatically turn . Yes, Disney Plus is available on a range of Roku devices. Power on your Roku devices and stream unlimited Disney content anytime, anywhere, by using a VPN like ExpressVPN. Its also got a bunch of exciting originals like The Mandalorian, The World According to Jeff Goldblum, and more. Although certain items are missing from the compatibility list, its nice to know that at least the Roku users will be satisfied. So, check below for more information. Then, press the 'Home' button and select 'Streaming Channels' on the left side. 2. Heres how to add, manage, and cancel Disney Plus on Roku. Click Cancel subscription next to any channels you want to cancel. In addition, have you verified that you currently do not have any active subscriptions by logging into your Roku account online at and clicking Manage your subscriptions? If you don't see the subscription on the website or Roku device, it probably means you purchased it another way. This has since come to an end. I have even disputed this charge with my bank and it is showing up again. At the moment, you can choose from the latest available Roku Express, Roku Premiere, Roku Streaming Stick+, and Roku Ultra. Have you tried contacted Disney+ to see if you currently have an active Disney+ subscription through the channel directly? Disney Plus is not working on your Roku because it's possible there's an outage or server downtime. We will continue to monitor the situation for more updates. ASSUMING it will be uploaded prior to 11/12? Disney Plus is an upcoming streaming app from Disney. Editor's note: Tom's Guide has learned, from a source familiar with the situation, that Disney Plus with ads isn't on Roku because of a disagreement over the terms of the contract. @Eck1, no one here is going to reverse any charge. You should see a list of channels you're subscribed to through your Roku account. Roku is charging $16 a month for its new streaming service, Roku Channel, which is a streaming platform that provides access to thousands of free TV shows, movies, and other streaming content. Sign in to your Roku account, confirm your decision, and the Disney Plus app will install remotely on your device. You can reach Disney+ support here: Disney Plus supports the following Roku devices: Unfortunately, some Roku devices dont support Disney Plus. Dont worry, youve come to the right place, as well show you an easy step-by-step guide. Heres how it works. While Netflix with ads was available on the two biggest streaming platforms (Fire TV and Roku), it didn't work on the Apple TV 4K and legacy Google Chromecast (3rd Generation and Ultra) devices. Yes, you can. While watching a movie or TV show on Disney Plus, hit the up button on your remote, then select Audio and Subtitles. You can watch Disney Plus on PS4, as well as the latest console from PlayStation, the PS5. Your email address will not be published. And, of course, the latest addition to this platform is none other than Disney Plus. Danny: quite posting here if you cant help us. Also, if your Disney Plus on Roku is not working, here are the troubleshooting steps: Start the show or the movie, then hold and press the star/asterisk button on your remote control to hear the audio in a different language. Choose Audio track from the pop-up menu that opens. View solution in original post. Go back to your Roku Home Screen, where you will see the Roku Disney+ application. Anything released in 2022 or later will definitely support 1080p streaming, at a minimum. Some few older Roku devices were recently discontinued by Disney+. Same here.., I contacted the hotline and they keep telling me to call Disney+ and Disney says the same thing. I set up my account but nothing. Disney is one of the largest corporations on the planet and, as such, has acquired many companies, including popular streaming services and networks, such as Hulu and Fox. We hope Disney Plus and Roku fix the app crashing issue at the earliest so subscribers can watch their favorite shows once again. NY 10036. So, the question is how to watch Disney Plus on Roku in 2021? I was charged for Disney+ but it's not showing up under active subscriptions, Re: I was charged for Disney+ but it's not showing up under active subscriptions. Please be aware that all Roku billed purchases and subscriptions can only be made through Roku player. If you've subscribed to a paid or premium channel through your Roku account, you can cancel the subscription from the Roku player or the Roku website. 1. The oldest Roku model officially supported by Disney Plus dates way back to 2013, so youre most likely good to go. On Roku devices, there are 2 methods to cancel a Disney Plus membership if youre wondering how to cancel Disney Plus on Roku: Here are the steps to cancel the subscription by using the Roku website and steps on how to search on Disney Plus on roku: Some people may require subtitles to broadcast, while others might prefer to disable them. You can see a list of baseline hardware in our compatibility guide. If you want to know what Roku devices Disney Plus will be on, how much it will cost, and what benefits you will get, youve come to the right place. If prompted, sign in to your Roku account. To add Disney Plus to Roku, search for it in the Streaming Channels store and install it. If Disney Plus isn't working on your Roku, there are several things to try. The Disney Plus home screen, not the Roku home screen, must be used to switch the language of the channel interface. These are the Roku devices that cannot access Disney Plus: To check what kind of Roku device you have, go to its home screen and select Settings > System > About. You have multiple Roku devices and multiple Roku accounts and have signed up for subscriptions on each of the different devices. Legend 5. Your email address will not be published. Similar to subtitles, your options will change depending on the particular video. There was a time when theaters were closed, with Walt Disney Studios allowing subscribers to watch brand new feature films through Disney Plus Premier Access for an additional fee.