If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. Some work to your home is done as part of a planned maintenance or investment programme. Office 3750 1 0 obj Youll be paid a competitive salary plus additional allowances where relevant. Planned repairs usually need an inspection before work is done. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. To access this support or speak to an advisor, contact Business Gateshead today. Reporting repairs Home. View my payslip. The panel decides which services they review based on various criteria. Housing Disrepair Repairs & Voids. Our housing offices are currently closed to the public. Copyright Andy T - 2021. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. As a tenant you are not automatically covered for any of your home contents. Top Jobs in Gateshead, England. Any resident with My Housing Account can access this service. Well, theres so much on offer and heres just a few of the highlights! The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. <> If your repair can't wait until the programme we will carry it out within the normal timescales. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Please continue to be patient, as we are experiencing a high volume of phone calls. East Ham Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. Gateshead. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. :L+Ftc[Sdu|^Y^. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. endobj If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. We are Gateshead Council's Housing Team. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. Please ask your Neighbourhood Housing Team for details. Gateshead Metropolitan Borough Council disrepair compensation claim Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. If you continue to miss appointments for repair work you may be charged. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service. United Kingdom. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. Councillors in attendance at the scrutiny committee voiced the concerns of residents in their wards following the report. You have the chance to buy up to 10 additional holidays per year. : 50K - 53K. Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. As a council housing tenant, you are entitled to a good standard of living. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. Repairs update You can now report your non-emergency repairs. Homepage for Gateshead Councils Benefits and Council Tax information If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. If so, please keep reading as youre just what were looking for! Thursday 26th January 2023. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. If they can't show you a card, or you have any other reason to be suspicious, don't let them in. Failure to do so could give you grounds to make a council house disrepair claim against them. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. Gateshead Now is a collection of the latest news from Gateshead Council. To keep up to date, why not follow us. We encourage our people to think differently, do the right thing and be innovative. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Payslips. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. Some of these repairs need to be inspected before the repair can be done. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. Request a FREE property inspection to find out how much your claim is worth. Gateshead Council aims to complete the backlog by late March next year. You can claim compensation for various things, including damage to your personal belongings, furnishings, clothes or other materials. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services. We will first make sure that it is our responsibility to do the repair. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. Exterior areas External walls, the roof and windows for example and also any structural issues that may arise. If you experience any difficulties using this service, please email housingenquiries@gateshead.gov.uk. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. People really are our greatest asset at Gateshead Council, and we value every employee. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. The contractors are currently repairing seven properties a week. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Are you a Council or Housing association Tenant with housing disrepair issues?