Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. Also, using a poly mailer is the recommended way how to package clothing to sell for the lightest packages. ), Mercari will refund him or her. They Lump together seller and buyer ratings to deceive you. Truly unexpected and it seems to have ramped up since December 2021. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_15',143,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0');Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. OneShop also functions as your virtual assistant that works 24/7 to improve your reach by automating shares, follows, and more! The people you talk to on the phone are just the customer service people. tracking number incorrect, ordered a few weeks ago, still hasnt come. Please, let me know in the comments below. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. The correct course of action would be to destroy the bag and throw it in the trash. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. I was selling a GI Joe toy gunand they banned me. You wont be able to request a return or refund after that period. Their first marketplace guideline you should keep in mind is to: Dealing outside of Mercari is against their marketplace guidelines. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! Learn more here: http://pages.ebay.com/seller-center/listing/create-effective-listings/vero-program.html#m17-1-tb1. Looking to make some extra money in the new year? John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. And this particular seller STILL has not sent my items after four days! The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. You can now start listing, buying and selling on Mercari. protection", Listings that make false health claims or misuse terms (such as "virus", Authenticity guidelines - Mercari: Your Marketplace Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. You will need to enter your email and name and come up with a password. I have not done any buying or selling on the web,. Mercari may not be used to sell any of the following products or services: Note: Any item may be removed at the discretion of the company. Customer service is horrible at best. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. available when listing the item. No problem I could probably repurchase if I wanted to (havent yet). I didnt see anywhere how I get paid when an item sells. Butit is illegal to sell counterfeit goods (whether you disclose the fact or not). Im never gonna sell anything to people with PO BOX address again. Policies are misleading and they dont follow through with buyer protection. How to sell Candy and Snacks for Mercari Pro Sellers - Randy Dreammaker Firearms and firearm parts; including airsoft and bb guns. They can have it. Last week I was reported for counterfeit items and my account was suspended. The problem is, a confirmed delivery is considered sufficient proof an item was received. Next, youll be asked to add your phone number. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. That is a counterfeit bag. There are no limitations on the range of goods you can sell on the Mercari website. Bye the way, Thank you for sharing your experience. 8+ Secret Tip How To Sell On Mercari Fastest - janbox.com The S&P index shows Mercari in a steep downward decline. games, Advertisements or listings for objects being sought, Items you do not currently have, or that are on order, or will be AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. Counterfeit items are with in the US codes such that any gain; personal or commercial: that results from the transfer of such, is trafficking in counterfeit items. Its an unfair practice in my opinion. So basically I'm just spreading this PSA to the places that I know some people will see. But they give you 3 days to rate them. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. I would say: An online marketplace that has been around for over nine years, not operating its business anonymously, used by millions of people, downloaded over 100 million times, and has positive ratings on its mobile app is certainly a legitimate platform. Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. . Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. You can reach out to the customer support team if you feel that this warning message might be a mistake. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. disasters (such as "paradise fire", "coronavirus outbreak" etc). Try to use as much natural light as you can, and a neutral background. Cross-selling is the practice of listing the same item across multiple online marketplaces such eBay and Poshmark. I went through paypal to get my money back. I live in ID and that was the address on the order. E-cigarettes, e-hookahs, or other vaporizing instruments that contain SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! I sold my item within a few hours on ebay. Seller Stories: Emily T. on how to sell kids' gear and household goods How does one contact Mercari for non receipt of the package I ordered. My site is up with over 400. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. They see what is being messaged between buyer and seller. I have an item I want to return for the reason it is not as described. Like other sites, you simply upload pictures of the item, along with a description and price. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. r/Mercari - Opinions on selling designer handbag replicas if you make Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. Do not be bullied. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. Selling On Mercari: A Complete Guide | Hustle & Slow I was only given 24 hrs to provide photos from every angle of a dead computer. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. I purchased a pair of boots on the Mercari site that were list mens size 9. Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. Call a lawyer. Thanks for the info. Do not use this app if you are a serious seller. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. Terrible. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. Your email address will not be published. can you sell replicas on mercari - s161650.gridserver.com Avoid sellers whose listings lack enough details about their items. They want to absolve themselves of liability and are just harvesting more info. Ive reported it to Disney, Hulu and Netflix. Thanks for sharing your experience with Mercari . Cant get a hold of Mercari via phone nor chat. I have been in constant contact with Mercari and received the following: You have so many different sellers selling bootleg copies of movies and tv shows. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. I have, in the last week, attempted to purchase three different listings. You have to fill out. On the 9th Mercari responded the following: Penalties for doing such are not worth it. Any items sent without a tracking number are subject to cancellation, even if sent. Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. So they have denied my return and refund request. Lastly, make sure that your feature photo stands out to shoppers navigating through the Mercari website. Do note that there is an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out! A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. Received a response a day later saying they would check into it. The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. THAT is outrageous to buy something and NOT have the customer service to make it right. So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. Mercari itself is not a scam. Theft at the delivery site is often the reason you did not get it. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. Mercari is NOT SAFE. with copyrighted characters, brand logos, etc. If youre wondering how to sell on Mercari, you have come to the right place. I would not recommend it to anyone. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Lots of good info. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. on this subject with an avenue for everyones feedback. Buyer beware. What happened I cant say. After that, you have to ship your order within 3 business days from the purchase date and if you fail to do so then the buyer will be eligible to cancel the order. Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. So sorry, thats a substantial loss, Etsy is just as bad. Dont buy from Mercari. They actually follow through with their protection. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. They take out the money before they rate the Seller and Mercari holds it. Ariz. Sheriff: 'You Have to Stop Saying The Border is Secure,' It 'Is Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. Mercari is NOT a safe place to buy. Dealing with this situation for the past week has done nothing for my situation besides give me a headache. One thing to keep in mind is that Mercari has a list of prohibited items. Bought 2 computers. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. I was swindled and scammed. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. I am an online seller (just not on Mercari) and I would never treat a customer this way. Add a story to your listing to make it appealing and interesting. Thats it for sellers!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'ecomsay_com-netboard-2','ezslot_23',141,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-2-0'); Keeping these tips in mind is crucial for you to sell safely and avoid getting scammed. Pretty much the same thing. Thank you for this article. Press question mark to learn the rest of the keyboard shortcuts. I've not only contacted them through the app, but I've called them multiple times as well. Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping. Then Mercari suspends them, even if the items were real. Obviously you know nothing about the truth behind Mercari. I am actually in the middle of a similar situation, sent an item with a value of $250, buyer received it and a day later requested a to return the item back to me due to insufficient packaging. The Mercari Local option is one of my favorite parts of the platform. Their shipping is HORRIBLE. And that is why for every single email they continue to send me, they are going to pay for.???? After 48 hrs, the system allowed me to send an email about the problem. Note: If a purchased item is reported as stolen, a demand for return may So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. What's With The Little Bags Man!! - YouTube I dont even know how to find the seller on mercari anymore. All we did was to buy a product off of the Mercari platformwe were required to create an account. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. EXACTLY. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . Everyone who has stolen from me there STILL has accounts. WHICH IN TURN CLOSED THE CASE. Fortunately, creating an account on Mercari takes minutes not hours. There is no buyer protection on this site. ago Hmm that's interesting since she tried lol but thanks for letting me know. Selling loose (unset) precious gemstones such as rubies, sapphires, Digital items - any items where the order is fulfilled electronically or Mercari selling has quickly become my favorite marketplace due to its streamlined selling process and massive pool of shoppers. This also personally helps me build momentum when it comes to listing. That, my friends, is AWESOME customer service! They refuse to cooperate and insist that the credits are there, but they arent. How To Sell On Mercari: The 9-Step Guide - Crosslist In addition, buyers and sellers rate each other, so users can have peace of mind by checking the . BEWARE OF SELLER CLOSET ROUSS ON MERCARI! Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. It was a fair price at $170 and some change. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! Bought MY stolen property off of Etsy and they knowingly facilitated this. That is to say items that are actually manufactured for LV by various factories around the world but rejected as not being "100% perfect". Never used Mecari but had two fraudulent items charged to my card. I made a purchase the person only shipped part of the order, then they delayed by saying they were going to check with UPS. We cant reach Mercari by phone, and via chat Mercari is not being responsive at all. Should it ne bad Enoch to warrant a refund. They know dam$ well that youre PAYING, to sell & ship if you take those deals. The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. I think Ill look into E-bay. Take note of items that you can't sell on Mercari. I paid $500 and checked out the sellers reviews before purchasing. Text messages only. In comparison to every other online selling site, Mercaris pictures are just awful. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. It was damaged when the seller listed it. However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. Create an account to follow your favorite communities and start taking part in conversations. There is no buyer protection and we will not be buying anything there in the future. They need to really fix their flagging system. I always add the 3 hashtags sellers are allowed to use. I have the legal right to do so, although Mercari tries to say different in their contract. Hi Jennifer Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. Absolutely zero customer service and they make it very difficult to contact anyone. I'm not sure if this "ban" will be lifted. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Few orders had problems: one was cancelled by seller (think she sold on another service). If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details You can use the web app also, but selling from the phone is so much easier dont you agree? Gambling, including using this service for raffles and mystery purchases, With this method all you need to do is pack your item up, and bring it to the postal carrier. Come up. They just want money from sells, they make too much to stop it. So that's that. I have sold more then buy Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. 'In honor of imnotlegolas for starting this subreddit. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. Once youve followed all of these steps you can add your listing to Mercari through the app or on the website. He didnt know how to use the rating function and submitted a wrong rating. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. No, Mercari does not sell fake products. Exactly no not as easy as that! Save yourself some real money and buy on eBay. Now we understand how frustrating it can be. Also, what do you consider a proper reason? to see if the package showed up. Which is better Mercari or Depop? What this business is doing to its clients! Mercari doesnt go the extra mile to ban or punish scammers. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. Your comment is confusing and unclear. What happens if you sell replicas? or activity that in general: The list of Prohibited Items may be updated from time to time at Mercaris Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). One arrived, dead. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. Happened to me too. You claim the buyer lied to me about receiving the item.. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. Always use your credit credit card and not your debit card. Check out our blog on how to get started selling (hint: its simple).. now returning it for no proper reason and they approved her request. Be sure to explain in detail what the issue is and provide images and if applicable. And, given your blog is It's really disappointing. Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. Their product just needs to be believable for 3 days. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . It would not power up. The login page will open in a new tab. If you don't ABSOLUTELY know whether the item is authentic, do no attempt to sell it on eBay or anywhere else. and have been 100% satisfied with every purchase. I have been burned by Mercari more times in the past 6 months than I have in my entire 10 years on eBay. Ive stopped buying or selling on Mercari. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. You can easily learn as you go. Fool me once I guess! Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. I have taken in all aspects of Mercari. Apparently no Mercari considers it a proper reason you mean a valid reason right? However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. I guess I am done with this site. I took down all my listings. I am as I said no victim. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. This one time I want to return this item. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. Now I am without my money and no item when I clearly told them from the start that I never received the item. Can they ever accidentally authenticate a fake bag? But there are a few things to note: You cannot drop ship on Mercari, all items must be in your possession. Not from me. Prohibited Mercari Items - Items that will get you banned from Mercari. "epidemic"), Inflated prices where listings attempt to profit from tragedies and Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package.