Sometimes less is sometimes more, and hot tubs are no exception. I ordered it July 15th. inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, TN. lpi aqua living. Everytime I talk to this company I want to throw the hot tub out in the street. Keeping your acrylic bathtub from Aqua Living clean not only maintains aesthetic beauty but also promotes a more sanitary environment for bathing and relaxation. After radio silence from the company I finally talked to Larry (the only one who could help and also the one with radio silence) who informed me the part I need is obsolete and they cannot order it. They do not stand up to their warranty! Staples hold the wood frame together. Aqua Living2023-03-02T09:52:55-05:00March 2nd, 2023|0 Comments, Hot tubs, the pinnacle of domestic leisure, are available to everyone. It came in December of 2021. an outstanding level of service, and prices that cant be beaten. I would just like my money back so I can go purchase a hot tub cover with the metal strips built in. As a matter of policy, BBB does not endorse any product, service or business. Ordered ours beginning of sept- finally got an update after multiple requests that it should go to production in 2-3 weeks! I have already been in my hot tub twice and I received it two days ago. There's no way I should owe that much. Tina Hatley Operations Manager at LPI Inc Kingsport, TN. Multi-Layered Fiberglass Reinforcement. I called the company 12 times to have this resolved. Its obvious they cut corners during the pandemic to keep up with demand and were producing an inferior product now that is not only broken but dangerous. With our AnyTemp System you can enjoy daily hydrotherapy, exercise . A representative from the company will contact the customer, today, to discuss alternative options. Fortunately, its relatively easy to restore the wooden panels around your hot tub. Rodney Carr, Chairperson for the Town of Bristol Improvement Board, told the gathering the building is being made possible through various, generous . They claim their pricing is substantially less than traditional retail because they can keep their overhead and costs down with their sales and distribution model. Or from pretty much anywhere. We were in contact with ******* ********** who begged us to not got to the BBB, however since we decided to work with her she has since blown us off. "We are thrilled to become part of the LPI family. Its purpose is to strengthen the They are on Craigslist in my market. I was told last year by a supervisor that the tub is my issue not theirs. Now we were told it was fixed, however we are having the same exact issue as last year and this have a 5 year warranty on the tub and a lifetime warranty on the cover and neither is being honored. BBB is here to help. But Aqua Living and thus far the company that supplies Marty called LPI, have not supported the warranty or been responsive or professional from the start. Theme by Out the Box. If you have a dog, youre probably used to them going everywhere with you. Debi Helton inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, Tennessee, United States 44 connections Find the perfect home furnishings at Hayneedle, where you can buy online while you explore our room designs and curated looks for tips, ideas & inspiration to help you along the way. LPI is also moving away from dealer-based sales and going customer-direct. lpi aqua living - jusben.com Weve helped 100s of people find relief from their everyday pains with our spas! 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. . We have found information that says there is cooling off period and think this would apply. Evergreen Place offers activities at their location for residents. We are currently waiting on quotes from technicians in your area. Its not the fault of the distributor if they cant get product. Per invoices and signed completion of service, the only remaining issues are the panels and pressure diagnosis. Richard moody was my sales rep and basically told me in August that I was behind 10,000 people waiting to have there hot tubs built. Plumbed using 100% Anti-Fungicide tubing to prevent nasty bacteria back-up in plumbing lines resulting in cleaner water and less chemical use Proudly Made In The USA Specs: Gallons: 200 Weight: 680 lbs. IPS Full HD Screen- It gives a screen resolution of 1920 x 1080 with a viewing angle of 178 Degree. . International Association of Better Business Bureaus. The reason for the change remains uncertain, however . The headrests were missing the magnets that attach them to the tub. They continue to change the dates, since may . Its a good question! Nearby homes similar to 2519 Saddlebred Ln have recently sold between $320K to $460K at an average of $145 per square foot. I know now why they cheaper than other tubs. 2,550 Sq. Prior to the pandemic and the agreement for the current drafting amount, the account was behind. One of the best Hot Tub & Pool, Home Services business at 670 Albion Ave, Schaumburg IL, 60193 United States. With locations across the country youll always find the best deals. Aqua Living Factory Outlets is a company that sells a wide variety of hot tub and swim spa products. Support - Product Videos & Documentation - Aqua Living Factory Outlets For Technical Support Please Call 423-349-2900 Submit a Service Request Register your Spa Spa Support Videos Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. I am beyond pleased with all of them and will continue to use no one but them in the future. Why on earth would you keep taking orders once your 10,000 hot tubs behind and show a 2-3 week delivery time. It is made out of medium density fiber board offering great durabiliy and strength, increasing product life span. ***** and **** There was another air diverter for the lounger that was broken upon delivery but all of a sudden started working after a week or so. As of writing this article, the Aqua Living website claims to have the following factory outlets : Been waiting 10 weeks for hot tub from this company. BBB Business Profiles may not be reproduced for sales or promotional purposes. LPI, Inc. recently announced its acquisition of Phoenix-based Tuff Spas and its patented hard-top cover. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. Discover the wellness and relaxation that a hot tub or spa can bring to your home with Aqua Living Factory Outlets. I submitted another warranty claim about the magnets, the stereo not working, and several of the lights not working, in addition to still not having the replacement enclosure parts. Curious about LPI / Aqua Living / Dr Wellness - What's The Best Hot Tub Submitting a response indicates a willingness to work with customers to make things right. View customer reviews of LPI, Inc.. Leave a review and share your experience with the BBB and LPI, Inc.. . 140 complaints closed in the last 12 months. We have had to replace two motors, a 60amp circuit breaker that it blew due to the motor constantly running because of the cover issue. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. Through a series of four on-demand courses and two live-virtual events, attendees can learn the necessary leadership and management skills needed to elevate their career. Well guess what it did and a lot. The reason for the change remains uncertain, however, the brands they market have remained the same. Purchased spa from them in 5/2022. . SHOP NOW AMAZING DEAL ON 6 PERSON HOT TUB Get this 6-Person Hot Tub with 51 powerful jets! Our new, exclusive focus will be our Aqua Living Retail Stores, in addition to some Canadian and international dealers, he says. RUN FROM LPI INC!!! The latest is that their computer system is down and they can't tell me if the parts have been ordered or not. I purchased a Spa on 07/24/2022 for $9,964.00. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. Paid for it in early May. It came in December of 2021. We did our looking around at several showrooms, but so glad we found Aqua Living on the web and decided to take a look. There are probably 50 brands better. Home - LPI, Inc. 52,990.00 5,000.00. fun diy stuff; hamster maze kit; did teeturtle make unstable unicorns; the true black tarot deck; warp brothers storage bags; from beijing with love watch online a ruin of roses series in order More LPI, Inc. View our support video guides, documentation, and spa owner's information for everything you need to know about owning any of our products. We also had issues with communications from the company for a long period of time. When it comes to hot tubs, though, your furry friend definitely shouldnt join you in the water. Aqua Living Factory Outlets | Better Business Bureau Profile 506 Twin Oaks Dr, Johnson City, TN 37601 United States. We accept payment through Paypal ONLY, the fastest and safest way. They continue to manufacture and sell their Dr. Wellness Spas brand as well as their Tranquility Spas brand. I have been making payments. I really love Huion 's nibs, they're made of a very durable hard plastic. They have been absolutely amazing from start to finish of my hot tub purchase and set up. Easy, done. We have to have the tub filled by a pool company as we are on a well and can not do it from our well. Get the best hot tubs at the best prices! Here well look at the reasons a leak might occur and what you can do to stop it. The manger told me that they were having issues shipping tubs on their sides and that mine was in fact shipped on its side. Without a doubt I will never purchase anything from this company ever again. I was hoping they would make things right so that I didn't have to give them this review. Learn more about what aqua therapy is and the many benefits these programs deliver. View Aqua Living's profile on LinkedIn, the world's largest professional community. I emailed ****** *****(the case manager that finally resolved the other problems) and was told nothing could be done until a claim was submitted through the website. Thanks for the comments the site has a big array of models and I'm not sure we are talking of Dr Wellness or Catalina, Every thing that company touches is garbage, bests words I can use to describe LPI is..dumpster fire. He stated as seen on page 2 of the 7 pages, that the bar is built in and shouldn't be an issue. Did you return your unit? lpi aqua living - The North Creek Clinic The technician then noticed that the cover is damaged/warped and the 3/4 - 1" gap in the center where the cover meets cannot be resolved. Our new hot tub pergola is perfect for anyone who wants to enjoy their hot tub in style, and with complete control over their privacy. Needless to say I never heard from her again. It has been over 200 days since I paid for a hot tub from LPI that I never received. After establishing contact with LPI spa parts (******), we were able to get the panel ordered (#XXXXX) on or about May 11, 2022 and were informed it would take 4-6 weeks to manufacture and ship the panel. Some kind words from our happy hot tub owners! Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp Our Products. The variety of hot tub styles, which are offered at a range of price points, enables almost anyone to have a spa-like experience, Aqua Living2023-02-28T13:08:49-05:00February 27th, 2023|0 Comments, If there are only a few people you plan on inviting into your hot tub (lucky them! On sale for only $4699! Click on an image below to learn more about the product. They are all under 5k. When a technician was assigned to adjust the cover, he loosened the bolts and the cover fell about an inch or more down onto the tub. On January 8th we received another email saying it was still under investigation until February 2nd and will possibly put the charge back on our credit card. No return calls even after I have reached out to their office personnel numerous times. Christina Hall Director at Aqua Living Ltd - AquaLiving.co.uk Greater Portsmouth Area . They said that we canceled using him and did not (mind you he is the only person who has tried to help us). My advice is to cancel your order and if they say no file a case in court based on the 2-3 week delivery time posted on there website being a misleading lie sales tactic. With detailed information on each of the hot tubs,you will discover new features and what to lookfor when picking out your dream spa. 151 customer reviews of Aqua Living Factory Outlets. They have proprietary jets in them. This revolutionary invention allows you to control the temperature of your spa in any type of weather and any type of climate. ), then we have the best 4 person hot tubs for you! No matter how good the quality, hot tubs require a fair amount of support and having local support can be the difference between a good and bad ownership experience. These people are crooks and are lying about there ability to make and deliver on tubs. There has to be a law against being 2-3 months late to deliver merchandise and expecting payment. When calling them back the person on the phone is rude and made me wait about 10 minutes. Click on an image below to learn more about the product. 3 Beds. User Friendly System Controls Topside. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. . Body awareness: For a person living with depression caused by a chronic disease, or someone worrying about recovering, aquatic therapy is a good way to redirect the mind. We are the largest hot tub retailer in the United States with over 50 locations across the country and offer financing options for many of our spa products. 2016 All Rights Reserved - Hot Tub Insider -, Johnson City Hot Tub Manufacturer, LPI, Inc, to Expand Operations - Hot Tub Insider, Hot Tub Manufacturer LPI Inc Employee Tests Positive for COVID 19 - Hot Tub Insider. This went back and forth for quite a while. Jul 28, 2020 LPI, Inc. recently announced its acquisition of Phoenix-based Tuff Spas and its patented hard-top cover. Sincerely, During the pandemic, I lost my job and worked with LPI on payment arrangements. This profile is powered by Birdeye. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. Lets here people thoughts on this company. Ready to upgrade your hot tub experience with a hot tub pergola? If you have back pain, especially lower back pain. Dr. Wellness X-3 Spa. Catalina got bought up by LPI in the last year. Well guide you through the process. If you want a professional to help you every step of the way ask for Danielle. Then a seal broke and I called and they just wanted to tell me that I was out of warranty. Is there any information that might be available, so that we might better assist? Aqua Sketch 2 | CIRCLE ART - Nordly Living I have had absolutely NO luck in contacting the salesperson, Scotty Baker at LPI Inc. to set up a return of the cover. The original terms for the financing loan were for 18 months, the balance remaining is primarily accrued interest and late fees. Furinno Pelli Cubic Storage Cabinet , great for storing and displaying items such as artworks, toys, books, folding clothes or other household necessities. Spas - Aqua Living Factory Outlets Sincerely. One speaker doesn't work, the subwoofer doesn't work, 3 screws in the access panel were snapped off into the framing, a corner seat air diverter doesn't work and the startup kit i was provided was opened and chemicals and test strips used. A corner hot tub might be just what youre looking for. They also delivered it with the wrong cover, we wanted the soft cover with the lift, and they delivered it with the hard cover. We have retail stores that we own, and we have dealers in the same markets, meaning we're somewhat competing against our dealers, Hatley says. lpi aqua living. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. My electric usage has gone from about 8kWh per day before the tub to over 55kWh per day since its been turned on.